Privacy policy

PRIVACY POLICY

Preamble
Lovekeys (hereinafter referred to as "we" or "the Company"), with a capital of €200 and registered at [address], is the publisher of the content and services accessible through its website (hereinafter referred to as "the Site"). This privacy policy (hereinafter referred to as "the Policy") outlines our commitments to protecting your personal data when you visit our Site.

This Policy explains how we collect, use, and store your personal data, as well as your rights regarding such data. We may update this Policy at any time due to regulatory, legal, or technical changes. We recommend that you review this Policy regularly to stay informed of any updates.

Article 1 - What is personal data?
Personal data refers to any information that can directly or indirectly identify you, such as:

  • Name, surname, date of birth, gender, postal address, email address, IP address, phone number, payment details, photo, comments, login credentials, etc.

When using our services, you may be asked to provide personal data, for example, when you:

  • Create a user account
  • Order products
  • Communicate via the Site (comments, reviews, ratings, etc.)
  • Subscribe to a newsletter
  • Participate in a contest or survey
  • Share content from our services

Providing this data may be necessary to access certain services on our Site.

Article 2 - Why do we collect your data?
We collect your personal data for the following reasons:

  • Order processing: To process orders, deliver products, and issue invoices.
  • Customer communication: To inform you about your orders, respond to your inquiries, or notify you of contest results.
  • Marketing: To send newsletters, promotions, and other marketing communications.
  • Service improvement: To analyze user behavior on the Site and enhance our services.
  • Security: To prevent misuse of our services and comply with legal obligations.

Article 3 - Right to erasure (right to be forgotten)
You have the right to request the deletion of your personal data. Please note that this process is irreversible. Once your data is deleted, all associated orders and invoices will be anonymized, meaning you will no longer be identifiable in our systems.

Article 4 - Data security
We implement appropriate technical and organizational measures to ensure the security of your personal data against loss, alteration, or unauthorized access.

Article 5 - Your rights
In accordance with applicable laws, you have the following rights regarding your personal data:

  • Right of access: You can request to view the personal data we hold about you.
  • Right of rectification: You can request the correction of inaccurate or incomplete data.
  • Right to object: You can object to the use of your personal data for specific legitimate reasons.
  • Right to data portability: You can request that we transfer your personal data to another service provider in a structured and commonly used format.

To exercise these rights, please contact us at support@lovekeys.co.

Article 6 - Cookies and similar technologies
The Site uses cookies to enhance your browsing experience and provide personalized content. You can configure your browser to reject cookies or notify you when cookies are sent.

Article 7 - Changes to this Policy
We reserve the right to modify this Policy at any time. Updates will take effect immediately upon publication on the Site. We recommend checking this section regularly for any changes.